Corporate Headquarters

One Viper Way
Vista, CA 92081
United States

Phone: (800) 876-0800
Email for Consumers: customerfeedback@directed.com
Email for Dealers: customerserviceadministration@directed.com


Canada Office

2750 Alphonse Gariepy
Lachine, Quebec H8T 3M2
Canada

Phone: (800) 361-7271
Email for Consumers and Dealers: customers@directed.ca


Technical Support for Authorized Dealers

Calling from the U.S.

Please contact the Technical Support toll-free number, (800) 753-0800 and have your zip code and model number ready.

U.S. Technical Support hours are Monday-Friday 6:00AM to 6:00PM PST and Saturday 7:00AM to 3:30PM PST.


Calling from Canada or regarding all AstroStart and Autostart products

Please contact the Technical Support toll-free number, (800) 361-7271 and have your zip code and model number ready.

Canada Technical Support hours are Monday-Friday 8:00AM to 9:00PM EST and Saturday 10:00AM to 6:30PM


Customer Service for Consumers

For warranty and customer support, please visit the authorized dealer from whom you purchased your product. You can also visit our online support website at http://Support.Directed.com.


Media Inquiries

For media inquiries, press invitations and public relations, please email pr@directed.com.