News and Press Releases

Directed Announces Innovative Small Fleet & Family Service for SmartStart Pro

Directed Announces Innovative Small Fleet & Family Service for SmartStart Pro

~ Enhanced Plan Options are Perfect for Families or Small Fleet Businesses ~

VISTA, Calif. (January 09, 2020) – Directed today announced the addition of a new Small Fleet & Family service offering to its SmartStart line of products designed to maximize the value of Directed’s connected car solutions. Key benefits of the new Small Fleet & Family service include trip history with breadcrumb technology, which shows the path a vehicle traveled on; impact detection, which provides real-time alerts if the vehicle is involved in a collision; and driver behavior monitoring to keep tabs on acceleration, parking, braking and cornering events.

“We’ve spoken with many SmartStart owners who wanted to monitor the location and status of all their vehicles in real-time. That’s now possible thanks to Small Fleet & Family,” according to Geoff Weathersby, VP & GM Connected Car, at Directed. “Utilizing our in-house Vehicle Control Platform, we’ve built a true real-time fleet management system at a very competitive price.”

Account owners use the Small Fleet & Family Manager web application accessible through to review individual vehicle trip history, check on the location of all vehicles in the account, review violation reports and assign other fleet managers. Reported alerts include speed, geofence violations, excess idling or curfew violations, impact detection, module power-on, driver behavior, low battery and DTC alerts. Assigned drivers use the Directed SmartStart app to control the vehicle and access the SmartStart GPS feature set.

Small Fleet & Family is offered in two levels – GPS and GPS Premium. GPS updates breadcrumb position every 2 minutes, and trip history data is stored for 90 days. GPS pricing starts at $19.99/month. GPS Premium features more granular breadcrumbing with position data taken every 30 seconds and one year of trip history retention. GPS Premium pricing starts at $29.99/month.

Small Fleet & Family will be released on January 22. Compatible systems for include Viper SmartStart Pro VSM550 and Directed SmartStart Pro DSM550. Support for Viper Connect VCM550 and Directed Connect DCM550 will arrive in the first half of 2020.

Not a Directed Dealer? Please visit or call 1-800-876-0800 to become a directed Dealer today!

About Directed

Directed is a world leader in automotive electronics, the largest North American designer and marketer of consumer-branded vehicle security and remote start systems, and a pioneer in the connected car space. Its products connect more consumers to their vehicles than anyone else on the planet. Directed markets its broad portfolio (sold under Viper®, Clifford®, Python®, Autostart®, AstroStart®, Alcohol Detection Systems® and other brands) through leading national retailers and specialty chains. For more information, contact